Diverse Interactive Learning

Privacy Policy

Effective Date September 2, 2021

Math Does Matter LLC (Diverse Interactive Learning Tutoring Center) and their affiliates, parents, and subsidiaries, (individually and collectively, the “Company”, “we”, “us”, and “our”), value your privacy. In this Privacy Policy (the “Policy”), we describe how we collect, use, and disclose the information we obtain when you visit our website diverseilearning.com or mathdoesmatter.com, use our mobile applications, and in our offline interactions with you (collectively the “Services”).

We refer to a Diverse Interactive Learning as an online tutoring center.

INFORMATION WE COLLECT

We collect information about you directly from you and from third parties, as well as automatically through your use of our Services.

Information We Collect Directly from You

When you inquire about our services we may collect your name, phone number, address, and email.

As part of the intake process, we will collect additional information from the student's parents (or guardians) about the student, including name, age, gender, grade, educational history, presence of any learning difficulties, names of parents, parents' contact information, and educational concerns.

Information regarding any student who is a minor must only be provided by the student’s parent or legal guardian.

The payment will be received through our booking site via credit card or you can request an invoice via email.

Information We Collect Automatically

We may collect the following information automatically about you and your use of our Sites through cookies, web beacons, and other current and future technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address; the length of time you visit our Sites; and the referring URL, or the webpage that led you to our Sites, and the following: access time, browser type, device ID, domain name, IP address, page views and referring URL. We may combine this information with other information that we have collected or will collect, about you, including, where applicable, your name, email address, and other personal information. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

Third Parties or Publicly Available Sources

We may receive information about you from third parties and public sources such as:

  • Pay Here. When you make a purchase online, you will be re-directed to our commerce platform vendor. We do not receive your full credit card, debit card or other financial information when you make a payment; such information is provided directly to the vendor. However, we do receive information about your purchase and your contact information (e.g., name, credit card type, last four digits of your credit or debit card number, email address, mailing address, phone number). We keep a record of your purchases. We may collect tax identification numbers you submit for tax-exempt purposes.
  • Social Media. We are active on social media, including but not limited to Facebook, Instagram, Twitter, and LinkedIn (“Social Media”). Anything you post on social media is public information and will not be treated confidentially. We may post (or re-post) on our websites and Social Media pages any comments or content that you post on our Social Media pages. Your use of social media is governed by the privacy policies and terms of the providers that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Communicate with you about our educational services to respond to your inquiries and for other current and future customer service purposes.
  • To evaluate students as part of the enrollment process to determine the services we believe appropriate and throughout their enrollment to measure performance.
  • Contact you via email, SMS text message, telephone, tutoring, or test prep services or about events and promotions (including by sending you e-newsletters, marketing communications, and announcements from us and our education partners).
  • Tailor the content and information we may send or display to you using location customization and personalization across our Sites and Services.
  • Better understand how users access and use our Sites and Services, both on an aggregated and individualized basis, to modify or improve our Sites and Services and respond to user desires and preferences, and for other research and analytical purposes.

HOW WE SHARE YOUR INFORMATION

We may share your information, including your personal information, as follows:

  • In response to legal process. We may disclose the information we collect from you to comply with the law, judicial proceedings, court orders, or other legal processes, such as in response to court orders or subpoenas.
  • To protect us and others. We may disclose the information we collect from you when we believe it is necessary to investigate, prevent, or act regarding possible illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which we or our franchisees are involved.    

OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Sites. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).

Cookies. Cookies are alphanumeric identifiers that we transfer to your device through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Sites, while others allow us to track your activities at our Sites. There are two types of cookies: session and persistent cookies.

  • Session cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Sites. This allows us to process your online transactions and requests and verify your identity after you have logged in, as you move through our Sites.
  • Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity and to display advertising both on our Sites and on third-party sites.

Disabling cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Sites who disable cookies will be able to browse certain areas of the Sites, but some features may not function.

Do Not Track.  Our systems do not recognize, and we do not respond to “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Links section.

THIRD-PARTY ANALYTICS

We use automated devices and applications, such as Google Analytics, to evaluate usage of our Sites. We also may use other analytics and tools to evaluate our Sites and Services. We use these tools to help us improve our Sites and Services and performance and user experiences. These entities may use cookies and other tracking technologies to perform their services.

We may also implement additional add-on services to Google Analytics, such as:

  • Demographics and Interest Reporting, which gathers information such as the age and gender of users, along with certain interests those users express through their purchasing activities and other online activities, by tracking users across websites and across time.
  • Remarketing with Google Analytics, which uses user behaviors on our Site and within our App to help us identify users for our remarketing campaigns.
  • Google Display Network Impression Reporting, which provides us information about how often our ads are shown.

To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

THIRD-PARTY LINKS

Our Sites may contain links to third-party websites. Any access to, and use of, such linked websites is not governed by this Policy but instead is governed by the privacy and other policies of those third-party websites. We are not responsible for the information practices of such third-party websites.  When you leave our Sites, we encourage you to read the privacy policy of every website you visit.

SECURITY OF PERSONAL INFORMATION

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite these efforts, no data security measures can guarantee 100% security.   

CHILDREN UNDER 13

Our Sites are not directed at children under 13. We do not knowingly collect, use, or share personal information from children under 13 without appropriate parental consent. If a parent or legal guardian learns that their child provided us with personal information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such personal information.

We collect Personal Information from the following categories of sources:

  • Directly from you
  • Automatically

Our purposes for collecting your Personal Information are described above in the section How We Use Your Personal Information.

Categories of Personal Information Disclosed for a Business Purpose

  • Identifiers and Contact Information
  • Electronic and Internet Activity

 

We share your personal information with the categories of third parties and/or service providers described above in the section How We Share Your Personal Information. 

We Do Not Sell Personal Information

CONTACT US

If you have questions or concerns regarding our Privacy Policy, please contact us at info@diverseilearning.com.

 2021 Math Does Matter LLC (Diverse Interactive Learning), Inc. All Rights Reserved.